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Conservative Book Club Conservatives Serving Conservatives for 40 Years.
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Help: Customer Service

What are my user id and password?
If you have forgotten your password or user id, please click here first. If you are still unable to recover your user id or password, please Contact Us; be sure to include your zip code or account number, as well as your name, so that we will be able to locate your account.
What is the status of my order?
Go to your Order History and click under "details" for the particular order you would like to inquire about.
By what method will my order be shipped? Can I track it?
Check the status of your order at Order History under "details" for the particular order you would like to inquire about. Go to shipping information to confirm by what method your order shipped.
How can I cancel my account?
If you would have already met your purchase obligation and you would like to cancel your account please Contact Us.
I am returning books I didn't order. Can you tell me how I can be sure my account is credited for the amount due?
Please return them to the following address:

Conservative Book Club
6121 Greenwood Dr.
Dept 0800
Louisville, KY 40258

It is very important that you mail the books to the above address and NOT Return to Sender, which will not register as a credited return. Once the books have been received, the outstanding balance will be removed from your account. For future reference, view the convenient methods for declining the Main Selection.
How do I decline the Main Selection?
With every Bulletin you get in the mail, you receive a card with which you can order any books in the Bulletin, and also either refuse or order the Main Selection. You can fill out these cards at your convenience and mail them to us at:

One Massachusetts Ave., NW
Washington DC. 20001

Or you can save postage and refuse the Main Selection by clicking on the "decline" button near the top right of the homepage To confirm that you whether you have refused the current Main Selection, or if you would like to know the deadline for your next refusal, please click here
I thought I used my bonus points to order a book. Why was I charged full price for it?
The item you selected may not have been available as a bonus book. Bonus points can be used only on eligible books marked clearly as "Can Buy with Bonus Points" on the website, or with the Liberty Bell symbol in the Bulletin. Here's a refresher on how the bonus book system works: Your purchases start earning bonus points after you have fulfilled your membership purchase obligation. Every book you buy with a Club price of $14.95 or more earns one (1) bonus point. Every book you purchase with a Club price of $34.95 or more earns two (2) bonus points. Once you earn four points, you have one year to purchase any eligible Bonus Book, marked with the Liberty Bell symbol, for just $6.00 plus shipping and handling. Bonus points expire if not used within one year.
I received books that I didn't order. Why?
You probably received the books as part of a Main Selection that wasn't refused by the due date. The Main Selection exists to help new members fulfill their purchase obligations. You are required to refuse it, if you not wish to order it. If we do not receive your refusal in time, we consider the Main Selection ordered, and the book(s) will be shipped. If you do not wish to keep the books, please return them to the following address:

Conservative Book Club
6121 Greenwood Dr.
Dept 0800
Louisville, KY 40258

It is very important that you mail the books to the above address and NOT Return to Sender, which will not register as a credited return. Once the books have been received, the outstanding balance will be removed from your account. For future reference, view the convenient methods for declining the Main Selection.
What about my member obligation?
Please click here to view the number of books remaining in your purchase obligation, and here to review the terms of your obligation under your membership agreement.